We are currently experiencing a total failure of our backup system.
This includes both R1-Soft and cPanel backups.
This is due to a catastrophic failure in a large number of hard drives in our backup systems.
We are expecting a 100% data loss, and we are in the process of replacing all of these HDDs (50+ drives).
We are also in the middle of splitting up our backup systems so as to negate this scenario in the future.
We expect to take delivery of the new drives, and do the installation at some point next week. Until then we are unable to offer any restoration to any clients.