Server

Krystal Network Status

Clear communication throughout service affecting events

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Announcements

16th December 2018

No incidents reported


15th December 2018

No incidents reported


14th December 2018

No incidents reported


13th December 2018
Connectivity issues to Cloudforest (3 days ago)

We're investigating connectivity issues to the TDM Cloudforest server - we'll update on this as soon as possible.

Update 9:30AM - The issue has been raised to the service provider who are investigating at the highest priority. Further updates will be provided as soon as possible.

Update 9:56AM - The issue has now been resolved and the server is back online. Apologies for any inconvenience caused.

Update 10:16AM - Clients experiencing email issues following this outage are asked to now try Sending/Receiving once more. Email is now fully operational.


12th December 2018
Design Mechanics Server Email Issues (4 days ago)

Former Design Mechanics customers may be experiencing intermittent connectivity to their email service via Outlook or other email clients. We have identified what we believe to be the cause and are working to resolve this as soon as we can. Our current expected timeline is within the next hour. We will update you as soon as we have any more information.

Update: This issue has now been corrected, apologies for any inconvenience caused.


11th December 2018

No incidents reported


10th December 2018
Phone Support Degradation (6 days ago)

We are currently experiencing connectivity issues with our telephony systems which means some of our staff are unable to take calls. Please note - our lines are still open but we may have longer than expected hold times.

Update - This issue has now been corrected, apologies for any inconvenience caused.


Previous Week

Server Status

  • Axiom
  • DNS Cluster
  • Spam Experts Mail Cluster
  • Cloudforest (TDM)
  • Archimedes
  • Demeter
  • Dionysus
  • Hera
  • Hermes
  • Hestia
  • Poseidon
  • Zeus
  • Aphrodite
  • Apollo
  • Ares
  • Artemis
  • Athena
  • Patagonia
  • Arrakis
  • Atacama
  • Mojave
  • Ordos
  • Gobi
  • Kalahari
  • Sahara
  • Thar
  • Victoria
  • Varda
  • Orcus
  • Ceres
  • Eris
  • Pluto
  • Sedna
  • Varuna
  • Haumea
  • Ixion
  • Onyx Compute Servers
  • Onyx Database Servers
  • Onyx Mail Server - mail01
  • Domains Services