Krystal Network Status

Clear communication throughout service affecting events

View latest announcements


23rd March 2019

No incidents reported

22nd March 2019

No incidents reported

21st March 2019

No incidents reported

20th March 2019
Easy WP SMTP plugin (2 days ago)

The popular Easy WP SMTP plugin, which has 300,000+ active installations, was prone to a critical zero-day vulnerability that allowed an unauthenticated user to modify WordPress options or to inject and execute code among other malicious actions.

We have taken steps to forcefully update all Krystal clients who are using this version of the plugin to the patched version to avoid sites being exploited.

19th March 2019
Major Outage (3 days ago)

We are currently investigating a major outage affecting all of our services.

As soon as we have more information we will let you know!

Update: This appears to be due to an issue with our upstream provider, we have routed traffic appropriately around the fault so all services are now back online.

18th March 2019
Fermi Emergency Maintenance (4 days ago)

Unfortunately we have identified a hardware fault with the Fermi server - We have therefore opted to carry out emergency maintenance on the system starting at 22:00 this evening in order to replace the failing component.

As a result we estimate an outage of approximately 10-20 minutes while the work is carried out - Apologies for the inconvenience caused by this.

Update 22:19: This work has now been completed and services restored.

17th March 2019

No incidents reported

Previous Week

Server Status

  • Live Chat
  • Axiom
  • DNS Cluster
  • Spam Experts Mail Cluster
  • Cloudforest (TDM)
  • Hubble
  • Hawking
  • Fermi
  • Faraday
  • Einstein
  • Darwin
  • Copernicus
  • Kepler
  • Archimedes
  • Demeter
  • Dionysus
  • Hera
  • Hermes
  • Hestia
  • Poseidon
  • Zeus
  • Aphrodite
  • Apollo
  • Ares
  • Artemis
  • Athena
  • Patagonia
  • Arrakis
  • Atacama
  • Mojave
  • Ordos
  • Gobi
  • Kalahari
  • Sahara
  • Thar
  • Victoria
  • Varda
  • Salacia
  • Huya
  • Orcus
  • Ceres
  • Eris
  • Pluto
  • Sedna
  • Varuna
  • Haumea
  • Ixion
  • Onyx Compute Servers
  • Onyx Database Servers
  • Onyx Mail Server - mail01
  • Domains Services