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Scheduled Maintenance
Haumea - MySQL upgrade - Friday 24th May 2019 06:00:00

User of haumea.uksrv.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

Sahara - MySQL upgrade - Monday 3rd June 2019 06:00:00

User of sahara.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

Gobi - MySQL upgrade - Monday 3rd June 2019 07:00:00

User of gobi.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

Kalahari - MySQL upgrade - Tuesday 4th June 2019 06:00:00

User of kalahari.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

Victoria - MySQL upgrade - Tuesday 4th June 2019 07:00:00

User of victoria.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

Thar - MySQL upgrade - Wednesday 5th June 2019 06:00:00

User of thar.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

Mojave - MySQL upgrade - Wednesday 5th June 2019 07:00:00

User of mojave.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

Ordos - MySQL upgrade - Thursday 6th June 2019 06:00:00

User of ordos.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

Atacama - MySQL upgrade - Thursday 6th June 2019 07:00:00

User of atacama.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

24th November 2018

No incidents reported


23rd November 2018

No incidents reported


22nd November 2018

No incidents reported


21st November 2018
eNom Service Outage (6 months ago)

Our former domain supplier, eNom, has informed us that they are currently experiencing issues with their API services. As a consequence our billing systems are unable to perform any actions against eNom managed domain names. This will include but isn't limited to renewals, contact changes, lock status changes, EPP code generation etc. We will update this service status item as soon as we have any update.

14.10 - There are no new updates at this time. Our suppliers operations team continues work to resolve this issue.

15:30 - A fix has been implemented which resolves this issue and our domain supplier is continuing to monitor.


20th November 2018

No incidents reported


19th November 2018

No incidents reported


18th November 2018

No incidents reported


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