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Scheduled Maintenance
Important Fleet Updates - Sunday 2nd August 2020 12:00:00

We are currently in the process of scheduling a number of updates throughout our fleet, notices will be displayed in the Krystal Client Area 14 days ahead of any maintenance however for a full list of scheduled updates please visit the following address:

https://krystal.uk/upgrades

22nd May 2019
Eris - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of eris.uksrv.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:05 MySQL upgrades have begun. Access will be disrupted for brief period while the service is restarted. 06:50 MySQL/MariaDB upgrade to 10.2 is now complete. Thank you for your patience.


21st May 2019
Ceres - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of ceres.uksrv.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

07:00 Upgrade work is beginning on time - Access to MySQL will be intermittent. 07:40 Due to unforseen issues, the final stages of the upgrade have been delayed and are starting now. Access will be intermittent while these are carried out. 07:55 Final stages of upgrade taking place - brief disruption to service imminent. 08:05 MySQL/MariaDB upgrade to 10.2 now complete. Thank you for your patience.

Pluto - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of pluto.uksrv.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:00 Upgrade work has begin - access to MySQL will be intermittent while upgrades take place. 07:00 Upgrade has completed to MySQL/MariaDB 10.2 - Thank you for your patience.


20th May 2019
Athena - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of athena.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

07:10 MySQL upgrade commencing - service will be intermittent while binaries are being upgraded 07:47 Final binary upgrades taking place 08:00 MySQL (MariaDB) have now been upgraded to 10.2 - Thank you for your patience

Ares - MySQL (1 year ago)
, scheduled 1 year ago

User of ares.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:00 MySQL will be unavailable intermittently while binaries are upgraded

06:45 Final stage of upgrades in progress

06:55 Work is now complete - MySQL (MariaDB) is now upgraded to 10.2 - Thank you for your patience


17th May 2019
Zeus - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of zeus.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

07:35 Due to issues during the upgrade, the final stages have been delayed, and are now in progress. MySQL Access will be disrupted for a few minutes shortly. 07:45 MySQL (MariaDB) upgrade to 10.2 is now complete. Thank you for your patience.


16th May 2019
Dionysus - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of dionysus.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

07:00 MySQL is unavailable while upgrades take place 07:55 MySQL (MariaDB) upgrade to 10.2 is complete. Thank you for your patience.

Poseidon - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of poseidon.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:00 MySQL is unavailable while upgrade takes place. 06:50 All upgrades are complete - MariaDB 10.2 is now functioning normally.


15th May 2019
Artemis - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of artemis.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

07:00 MySQL Upgrade in process - access will be intermittent. 07:55 Upgrade delayed - MySQL accessible for time being. 09:21 Upgrade to 10.2 taking place - intermittent disruption imminent.

We apologise for the time taken to undertake this work. Previous issues have been resolved, and we expect the work to complete in the next 30 minutes.

09:33 Final binaries now being installed. 09:35 Upgrade completed to 10.2 - thank you for your patience.

Hestia - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of hestia.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:45 Due to unforeseen issues, the upgrade has been delayed and is now in progress 07:00 MySQL Upgrade in process - access will be intermittent 07:55 Work complete - service available.


14th May 2019
Hermes - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of hermes.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:00 The MySQL service has been disabled 06:40 Data sync complete - Upgrading Binaries and dependencies 07:00 First incremental upgrade still in progress 07:05 MySQL available temporarily while tables are upgraded 07:35 Upgrading binaries to 10.2 - access halted 07:40 MySQL available temporarily while tables are upgraded 07:50 Final stage - Cloudlinux components installation - disruption while restart in next few minutes 08:00 MySQL/MariaDB has been upgraded from 10.0 to 10.2 - Service is now fully available

Thank you for your patience!


13th May 2019
Demeter - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of demeter.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

07:10 MySQL upgrades taking place - Access unavailable. 07:40 Databases still being upgraded 08:05 Final stage now in progress 08:10 Work completed - Access restored

Apollo - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of apollo.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:35 The upgrade has started - MySQL currently unavailable 06:50 Final upgrade stages in progress 06:56 Upgrade to 10.2 complete


12th May 2019

No incidents reported


11th May 2019

No incidents reported


10th May 2019
Hera - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of hera.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:00 The upgrade process began 06:25 Access is currently unavailable while binaries are being updated 06:45 The work is complete


9th May 2019
Aphrodite - MySQL upgrade (1 year ago)
, scheduled 1 year ago

User of aphrodite.krystal.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete. Updates will be posted here as the work progresses.

06:20 the main upgrade process has begun... MySQL is currently offline. 06:40 The upgrade has almost completed. 06:45 The work was complete and MySQL was available to users.


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