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Krystal Network Status

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Announcements

Scheduled Maintenance
Important Fleet Updates - Sunday 2nd August 2020 12:00:00

We are currently in the process of scheduling a number of updates throughout our fleet, notices will be displayed in the Krystal Client Area 14 days ahead of any maintenance however for a full list of scheduled updates please visit the following address:

https://krystal.uk/upgrades

18th June 2020

No incidents reported


17th June 2020
Availability Issues (4 weeks ago)

We are aware of an issue currently affecting some shared and VPS services. We are investigating and will post an update shortly.


16th June 2020
Network instability (4 weeks ago)

We're investigating an issue with intermittent network instability. We'll provide an update as soon as possible.

EDIT: This has now been resolved.


15th June 2020
Live Chat Access Issues (1 month ago)

We're investigating issues with our live chat function on our website whereby some customers are struggling to send messages to and from our support staff on the other end, and our messages to you are also failing. We're investigating this currently and aiming to have this resolved as soon as possible, in the meantime, please do login to your client area and raise a ticket for support, call us, or e-mail contact@krystal.co.uk


14th June 2020

No incidents reported


13th June 2020

No incidents reported


12th June 2020

No incidents reported


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