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Krystal Network Status

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Announcements

1st August 2020

No incidents reported


31st July 2020
Mail delivery issues (2 weeks ago)

We're investigating an issue with our anti-spam gateway causing bounceback errors. We're working on this now and will update this status shortly.

21:05: Mail delivery is now working and we are currently investigating with our inbound anti-spam provider to find the root cause.


30th July 2020

No incidents reported


29th July 2020

No incidents reported


28th July 2020
Argon Network Availability (2 weeks ago)

We are currently investigating issues with Network Availability on Argon which is preventing users from being able to access all services on this system. We will provide further updates as soon as possible.

Apologies for any inconvenience caused.

Update @ 13:44 - The server is now back online and we are continue to investigate as to the cause of the network outage. Again we apologise for any disruption caused.


27th July 2020
Main Krystal Website Essential Maintenance (2 weeks ago)
, scheduled 2 weeks ago

We are upgrading server components that support our main public facing website at krystal.uk The work will commence at 22:30 on 27th July 2020. We expect the work will be complete within half an hour. During this time the website may not be accessible. This means that customers will be unable to log into their Krystal client area. This will not affect hosting accounts, or email delivery.

Update @ 22:55 - The upgrades have been completed and all systems are back online.


26th July 2020

No incidents reported


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