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Krystal Network Status

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4th September 2020

No incidents reported


3rd September 2020

No incidents reported


2nd September 2020
Neon, Sodium, Magnesium, Fluorine (3 weeks ago)

17:43: We are investigating an outage on our Neon, Sodium, Magnesium, Fluorine servers and will provide further information shortly.

18:35: We are continuing to troubleshoot some issues with the 4 node chassis housing the Neon, Sodium, Magnesium and Fluorine servers. We believe there is an issue with cooling intake. We have replaced the fans but unfortunately, we are still seeing high temperatures on 2 of the 4 nodes. A further update will be provided shortly.

18:55: We believe the issue is now resolved. A fix was found in re-seating the blades within the chassis and all fans are operating normally and temperatures on all 4 servers are reporting within a normal range. We are sorry for any inconvenience caused.


1st September 2020

No incidents reported


31st August 2020

No incidents reported


30th August 2020

No incidents reported


29th August 2020

No incidents reported


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